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Loneliness: coping with the loss of human connection

illustration of an older man sitting on a park bench petting a dog

Updated Nov. 25, 2024, to reflect adjusted details for the Senior Loneliness Line of Oregon.

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This article contains notes from Oregon Health News readers who responded to our survey about how they cope with loneliness. OHA warmly thanks everyone who generously wrote in. We’ve included many of your thoughtful responses throughout this article and at the bottom.

In 2019, in a park in Cardiff, Wales, a friendly dog approached an older man sitting alone on a bench. The man smiled and petted the dog. The dog’s owner watched from a distance, wondering if the man was lonely.

The dog’s owner had an idea: public parks could have “chat benches” labeled with signs where people could sit and signal their willingness to chat.

The simple idea took off and is now a global phenomenon. Chat benches can be seen in places such as London, Poland, Australia and the United States. In Oregon, Ashland Parks and Recreation recently installed “conversation clusters” of benches in three of the city’s public parks to inspire community connections.

For some, being alone is a comfortable state of being, inspiring creativity, peace and solace. For others, being alone can cause sadness, despair and sometimes panic. A 2021 Cigna Group poll reveals that more than half of all people in the U.S. are lonely, with even higher rates of loneliness among communities of color. And according to the U.S. Surgeon General, Dr. Vivek Murthy, loneliness can harm our physical health.

“Loneliness is far more than just a bad feeling… It is associated with a greater risk of cardiovascular disease, dementia, stroke, depression, anxiety, and premature death. The mortality impact of being socially disconnected is similar to that caused by smoking up to 15 cigarettes a day, and even greater than that associated with obesity and physical inactivity.” – Dr. Vivek Murthy

Earlier this year Dr. Murthy issued the advisory “Our Epidemic of Loneliness and Isolation.” The report focuses on the healing effects of social connection and community, and it outlines how individuals, governments, workplaces, health systems, and community organizations can increase human connection across the country.

CLICK HERE to watch Dr. Murthy discuss loneliness in the U.S.

What helps me is traveling, which I do by myself. I love taking road trips, either to places I’ve never been or places I know and love. Being a solo traveler, I meet and have conversations with people who I’d never meet if I were with another person. It’s much easier to strike up a conversation when you’re on your own. It makes me feel less alone and I’m always learning something new, either about the people I meet or the places I go. I still struggle with my aloneness most of the time, but traveling keeps me stimulated and makes me think about things other than my loneliness. Just wish I were financially more flush so I could afford to travel a lot more than I do. – Kathleen, Lake Oswego

Help is a phone call away

While chat benches are popping up around the world, Oregon also offers the Senior Loneliness Line—a free 24/7 hotline (800-282-7035 or 503-200-1633) that people ages 60 and older can call when they want to talk to someone. (Update: As of November 2024, the Senior Loneliness Line hours are 5:30 a.m. to 11:30 p.m., seven days a week.)

“I feel like we offer a virtual chat bench for seniors,” said Yvette Garza, specialty crisis line supervisor at Lines for Life, which operates Oregon’s Senior Loneliness Line. “Our counselors can help with almost anything someone might need or want, even if it’s just a friendly, safe and empathetic ear to listen while they talk about their day or any stressors in their lives.”

The Senior Loneliness Line averages about 340 callers per week, more than half of whom call every day as part of their routine. When Garza took calls, she said some callers told her it was the only time they communicated with another person all day.

“It’s honestly heartbreaking to hear that,” Garza said. “But it’s also so rewarding to know that we’re there for them, and if they need extra time and want to call again, even multiple times a day, that’s OK.”

My wife passed away over two years ago. I live on rural property. Working on the property and getting exercise is a life saver for me. Most of my friends are married and have a life of their own. Some do invite me for potlucks or to join them on community events, but there is still loneliness, mostly missing companionship and someone to do something with, like hiking, eating out, etc. – Mike, Oakland

Callers can spend up to 20-30 minutes talking to someone each time they call, and if they’re in crisis the counselor will stay on the line with them as long as it takes for the caller to be safe. The counselors ask callers only for a first name and their county so that they can access local resources for the caller. These might include low-cost mental and physical health care, meal delivery or social activities. They can also send emergency services if necessary.

The majority of callers simply want to talk, or in one case Garza recalls, perform.

“There is one gentleman who used to be a musician in his youth, and he would call nearly every day. He would ask, ‘Is it OK if I sing a little bit, or I play a little bit of one of my songs?’ and he’d pull out his harmonica, or if he was sitting by his piano, he’d play! It was absolutely beautiful music, and he would tell me how much it made his day to be able to play for someone. He still calls to this day!”

Been lonely since the last of my family moved out of state several years ago. My closest neighbors have also left within the past year, through death or for financial planning reasons. I lost my beloved 2-year-old dog Beau two months ago, due to an aggressive osteosarcoma. I’m disabled and cannot drive very far because of this neuropathy, so visiting family and friends who’ve moved is pretty much impossible. I am having trouble coping with all of this, but the one good thing in my immediate life is my new rescue dog, Butch. He’s a lot of work but gives me happiness again, so it’s worth it! I find that giving him play dates with other dogs also brings me close to more people, which does help. – Suzie, Portland

The holidays can be a particularly tough time for people struggling with their mental health. A national survey showed 64% of those living with a mental illness reported their conditions worsened around the holidays.

The Senior Loneliness Line adds staff this time of year to ensure every call is promptly and compassionately answered, usually in under 30 seconds.

Garza remembers another person who called specifically during the holidays.

“She lived on a farm in Coos Bay with her husband, both in their 80s, and had adult children who lived out of state,” recalls Garza. “I remember her telling me she called because no one really talked to her and her husband during the holidays, and that we are always there for them.”

When I feel all alone in the world because most of my older friends and both my parents are gone, I go to YouTube on my computer and watch video clips of comedians I always enjoyed. Before long, I find myself smiling, chuckling, and laughing while I watch them. The rest of my day goes much better after that respite. – Laurie, Roseburg

Loneliness is felt by members of all age groups. In fact, the Cigna Group poll shows young adults are twice as likely to report being lonely than older adults. This aligns with data showing young adults are more than twice as likely to feel “left out” than those ages 55 and older.

If youth under 23 in Oregon feel lonely, they can call Lines for Life’s Youth Line (877-968-8491). It’s a free teen-to-teen crisis and help line, with trained teens available daily, 4 p.m. to 10 p.m. (adult councilors are available on the line 24/7).

Garza encourages anybody in the middle age range (23-54) experiencing loneliness to call 988. Although 988 is the Suicide and Crisis Lifeline, its counselors undergo training to help people of all ages, with access to the same local resources as the other help lines, no matter what the caller is feeling.

 

I had a full-time job which I loved but couldn’t hang onto because of my health. I also directed musicals and plays twice a year, but due to my health I had to stop directing a show that was already in full rehearsals. I went into a long (16-18 month) depression. I was finally coming around, hoping to volunteer somewhere, and then COVID hit. I was trapped in my own home with my wife who is at high risk. By the time I was able to get out and about, my health worsened. One of my best friends moved away. Then a year later my best friend from school died. I have not recovered. How do I cope? I’ll see my kids and grandkids about every third week. I watch reruns of sitcoms. I try to go to lunch with some new friends. My wife and I go out to eat once a week. I’m a fantasy footballer. I’m the commissioner of our league, and I used to get enthusiastic come August, but now I lack any passion. I force myself to do the league setups, etc., and for a few minutes I’m okay. I’m on a bunch of drugs—I’m sure some help but it’s not enough. I miss collaborating with my coworkers and theatre colleagues. I try to be grateful. – Bob, Medford

Why are we lonely, and what can we do?

In his advisory, Dr. Murthy writes that he began recognizing increased loneliness across the country years ago. Then came the COVID-19 pandemic, which not only isolated people who’d never experienced chronic loneliness before, but also exacerbated the loneliness long felt by people of all ages.

Many point to technology such as smartphones and social media, which has arguably made us more connected than ever to other people over the past couple of decades. But that kind of connection may not be the kind we need.

“Slowly we have become busier and busier as a society, and we’ve come to depend on these devices to connect with others,” said Dr. Wilnise Jasmin, deputy chief medical officer at Oregon State Hospital. “But often we’re not really connecting. Rather, we check in with people without actually talking to them. Humans have evolved to communicate with each other, to work with each other, and virtual connection is not the only option we have to make a connection.”

From years working in behavioral health and primary care, Jasmin believes strongly in peer support methods when it comes to addiction recovery and strong mental health, and the same goes for people experiencing loneliness.

“Friends or family members are not the only source of peer support,” Jasmin said. “There is potential for peer support during many of our daily interactions. Do you have a particular place to go for dry cleaning or to do your laundry? Is there a special butcher or grocery store that you’ve been going to for a while? Do you have a primary care provider to talk to about your health issues, rather than making frequent visits to urgent care or emergency rooms for services? The key is having consistent individuals that you can rely on, and who you can visit.”

 

As a single older woman with no kids at home I often feel lonely, especially since the pandemic hit and we stopped hugging each other. When I lost my old dog last fall I would not have made it through without my therapist and adopting a new dog. I pet her and hug her as much as she wants. I also take her to the dog park where I can sometimes make a little connection with another dog mom or dog dad. If it gets really bad and my heart is really aching, I massage my chest and breathe deeply, sitting with compassion for myself. I might even do a touch meditation where I pat each part of my body and thank it for all it’s done for me over the years. This helps me feel grounded in my body and generally connected to space/time/now/life/earth, etc. I do make myself call a friend or a sister, and that is helpful as well. Where I am stuck is with community. I know I need it, but for some reason I am very resistant. Not sure why. Anyhoo, these strategies are getting me through, but if I find my way through my resistance and establish myself in a community, I think that would be enormously beneficial. – Bonnie, Portland

We can also look at using technology to our advantage—to stimulate meaningful human connection. Something as simple as texting an emoji to someone can be a spark.

“Sometimes you just can’t find the words,” Jasmin said, “so sending an emoji could be one way to just remind someone else that you’re thinking of them, and you’ll be surprised at how often you’ll get a response.”

A single emoji can lead to a phone call, and a phone call can lead to scheduling a picnic or coffee date, which can lead to face-to-face communication and the kind of connection humans need. And when the conversation gets going, whether you are doing most of the talking or listening with empathy, it can be a therapeutic experience.

Lastly, says Jasmin, “It’s OK to tell the people in your life that you’re grateful for them being in your life. Chances are they’re appreciative of you reaching out to them, too.”

Because of the isolation from the COVID-19 pandemic I decided I could use my sewing skills to make masks. I also decided to do one thing I’ve wanted to do since high school, which was to learn to paint watercolors. So I began that journey with the help of YouTube. As we ended our isolation I was noticing how therapeutic painting had become for me, and I wanted to see if others might be interested in gathering and learning, too. So I formed a group by posting on Nextdoor and Facebook. There were several people interested! We celebrated our first anniversary this past April, and our group has around 16 people. Watercolor painting is what carried me through some very difficult days, and creating my group opened doors to new friendships that helped carry us all through the pandemic. – Shellee, Carlton

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