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Oregon Health Plan changes improve access to care

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Access to health care through Oregon Health Plan (OHP/Medicaid) continues to grow and improve through a number of changes to OHP policy. Some of these changes took effect in 2023, and others take effect this month or later in 2024.

OHP benefits that took effect in 2023 that you may not know about

OHP benefits that take effect in January 2024

OHP benefits that will take effect later this year

QUESTIONS?

If you have questions about these changes or want to know how they affect your individual case, here’s how to get help:

Eligibility questions, or to apply/renew/report changes

  • Call the ONE Customer Service Center at 800-699-9075. All relay calls are accepted, and help is available in multiple languages. Wait times are lowest between 7 and 8 a.m.
  • Visit or call a local Oregon Department of Human Services office. People can search for their local office here.
  • Visit a community partner for free in-person help. To find one near you, search here.

Details about your benefits or help finding health care providers

  • Call your CCO if you have one; contact information can be found here, or on the back of your OHP card.
  • OHP members who do not have a CCO can call OHP Client Services at 800-273-0557.

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