Supporting youth during a mental health crisis: How Oregon Family Support Network can help


adult woman holding a young woman's hands, sitting on a couch.

When a young person is experiencing a mental health crisis, families often find themselves navigating fear, confusion and uncertainty all at once. In those moments, having access to the right support can make all the difference. The Oregon Family Support Network (OFSN) is here to help families feel less alone and more empowered.

If you’re a parent or a caregiver feeling overwhelmed, scared or unsure of next steps, you are not alone, and you don’t have to manage the crisis on your own. OFSN’s Reach Out Oregon Parent Warmline connects you with trained, compassionate professionals who truly understand what families are going through. These specialists listen without judgment, offer guidance and help you identify resources that fit your child’s and family’s needs.

Whether you’re seeking emotional support, need help understanding your options or just want someone who understands what you are facing, the Warmline team is ready to support you – call 1-833-732-2467 to connect with someone Monday through Friday, 10 a.m.-4 p.m.

The OFSN website also provides additional tools and information to help families navigate difficult moments. If your child has recently been in the hospital or you anticipate a visit, you can find guidance on what to ask and how to prepare for next steps.